Abstract
The aims of this study are to identify differences in intercultural conflicts between Chinese international students and Japanese employees, and to recommend practical methods for employment support based on business Japanese education. The result of a workplace discomfort survey between the two groups shows the intercultural conflicts that has big differences is classified into five categories: Japanese unique corporate system, Japanese corporate culture, too-strict attitude towards work and interpersonal relationships with co-workers. In addition, an ANOVA test performed by taking into account the Japanese employees’ age and high degree of contact with different cultures reveals that service overtime, low tolerance for mistakes, too-frequent greetings and lack of relationship with Japanese colleagues are intercultural conflicts that are unaffected by the attributes of Japanese employees. Future recommendations are necessary to incorporate teaching materials and methods that match the current situation, and to propose dialogues in business Japanese education aimed to solve intercultural conflicts.
