Journal of Japan Logistics Society
Online ISSN : 1884-6866
Print ISSN : 1349-3345
ISSN-L : 1349-3345
The Current Situation and the Problem of Building a Logistics System for Customer Satisfaction by Utilizing Information Technology
HONG-SEOK KIM
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JOURNAL FREE ACCESS

2001 Volume 2001 Issue 9 Pages 37-44

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Abstract
The purpose of this paper is to verify the effectiveness of building a logistics system by utilizing information technology The research showed some problems through the case study.
As the result, it concluded that building a logistics system for customer satisfaction by utilizing information technology is effective. In the future, to be successful logistics system for customer satisfaction, we must build an environmentally harmonious logistics system by utilizing information technology.
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