Abstract
The amusement-park industry centering on a theme park enters a new time by opening of Universal Studios Japan and Tokyo Disneysea, and the competition becomes severe much more.
The competition in a theme park is divided into 2 groups, a victory group and a defeat group, and the victory group is the theme park of a national scale such as Tokyo Disneyland, and the defeat group is involved many theme parks of a local scale.
In order to solve the problem of the theme park of the local scale under this severe management condition the Kurashiki Tivoli Park was taken up as an example and the survey of customer satisfaction was carried out.
On the basis of the survey result, I tried to grasp the existence meaning and the problem of the theme park of a local scale and also tried to propose the subject for stabilization of management.
