The Effect of a Program to Increase the Emotional Intelligence of Ward Nurses under the Medical Treatment and Supervision Act

Abstract

Purpose: The purpose of this study was to implement a program to enhance the emotional intelligence (EI) of ward nurses under the Medical Treatment and Supervision Act and to clarify its effectiveness. Method: A total of three 90-minute sessions were conducted once every 4 weeks on a total of 30 nurses from five hospitals working on wards under the Medical Treatment and Supervision Act. Measurements were conducted using the Japanese Wong & Law Emotional Intelligence Scale (J-WLEIS) before the implementation and after all the sessions. Results: The mean values in J-WLEIS indicated an increase in the total score and in subscales. A significant difference was noted in the subscales except for "self-emotions appraisal. " Conclusion: Although there are challenges regarding improving "self-emotion assessment," it became clear that this program effectively improved the EI of ward nurses under the Medical Treatment and Supervision Act.