Assessing the Effectiveness of Directory Service Based Resource Management for SMEs in Korea

抄録

Today’s complex business environment needs the integrated management of distributed IT resources. However, many IT solutions for managing these distributed IT resources require quite lots of efforts and time. Committing these lots of resources over full-featured high-performance solution is a significant burden to small and medium enterprises (SMEs). As an alternative solution for cost-effective integration of distributed IT resources, directory service based resource management (DSRM) approach has been tried to reduce such burdens between SMEs. DSRM solutions are continuously expanding the range of its application as a niche segment from the major distributed resource management solution market. However, there are currently insufficient researches on the effectiveness of DSRM. In this study, authors have measured IT capability of 31 Korean SMEs for their resource and account management method via a questionnaire. Survey result shows that the level of IT resource management for SMEs that are using directory service is higher than the other companies, and major obstacles to using directory service are the lack of automatic synchronization method and the lack of administrative personnel.