Proceedings of the Annual Conference of JSAI
Online ISSN : 2758-7347
32nd (2018)
Session ID : 4J1-04
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A survey of the effectiveness of gratitude via a voice agent
*Koichi FURUKAWAIkuko Eguchi YAIRI
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CONFERENCE PROCEEDINGS FREE ACCESS

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Abstract

This paper investigated whether expressing gratitude and being expressed gratitude via voice agent interaction can improve users' happiness similar to writing and reading gratitude. The experimental results of 22 people in two groups, expressing gratitude and being expressed gratitude via voice agent, showed that both groups improved happiness which was measured by psychological scales. It was a interesting result that about 50% people of the group of expressing gratitude complained of the negative feelings like shame on expressing gratitude, in contrast to the group of being expressed gratitude.

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© 2018 The Japanese Society for Artificial Intelligence
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