A corpus-based typology of reactions to apologies in Japanese}

Abstract

We proposed a typology of reactions to apologies base on the analysis of dialogue corpus. Our typology regards forgiving as the default reaction to the apologies. The responses are classified into two categories: the case when forgiving expressions are explicitly used and the case when forgiving expressions were left out. Then, non-default reactions were categorized based on the possible reasons why the apologies were not accepted.