Impact of “Majikami AI” system on care staffs’ attitudes and behaviors

Abstract

The “Majikami AI” system was developed to assist inexperienced caregivers in assessing and caring for care recipients based on the skills of expert caregivers called “Majikami”. A questionnaire survey was conducted to analyse the impact of Majikami AI on caregivers' attitudes and behaviors. As a result, caregivers who used Majikami AI frequently felt that they could use Majikami AI and daily care record data to formulate care plans and provide care. They were able to better understand the care recipients' condition from many aspects, so that they could be more aware of changes in the care recipients' condition and provide more appropriate care. In addition, some of the caregivers who frequently used Majikami AI felt that the care recipients were getting better.