Proceedings of JSPE Semestrial Meeting
2011 JSPE Autumn Conference
Session ID : C17
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Host: The Japan Society for Precision Engineering

Service Process Simulator Considering Service Failures from Customer Behaviors
*Satoshi Mikoshiba, Koji Kimita, Takeshi Tateyama, Yoshiki Shimomura
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Keywords: Service Simulation, Scene Transition Net
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[in Japanese]
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© 2011 The Japan Society for Precision Engineering
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