Abstract
In 1980's, Japan was called "quality nation". This was why quality centered management, which was applied to business management in the period of high economic growth based on popularization of industrial products, fitted the needs of the age. And, the new age of matured economic society comes. The quality, that was formerly a key success factor, is still effective even in today's changing age. Namely, the core concept of the current quality centered management should include "customer focused", "system oriented", "people centered" and "self-innovation". The concept of "customer focused" is more and more important for value provision in its profound meaning. And, in the age of changes, the self-innovation is also crucial, for which autonomy is essential.
