Abstract
The private institution of quality centered management system model for healthcare（QMS-H） has been established to develop a necessary QMS model, techniques, and tools for high-quality healthcare service provision, and has the following three major issues.
1） To develop QMS-H model that includes what kinds of organizational function should be necessary in a hospital, methods to implement daily management effectively, and analysis tools for process improvement.
2） To establish a method to introduce and promote QMS in a hospital that covers introduction steps, education contents on QMS, and a problem solving procedure.
3） To prepare a mechanism to make the developed models, techniques, and tools spread all over Japan.
This article describes what kinds of research activities has been done for QMS-H in the past, and clarifies the future issues to be done.
