Abstract
Our hospital which is for patients in the chronic stages of illness was in need of improving its quality. We participated in the Quality centered Management System For health care（QMS-H model） which is based on ISO9001, and in the Patient condition adaptive path system（PCAPS）, which serves as a visualization of medical technology. As a result, we concluded that improving the quality will visualize the procedures and following those procedures is important in avoiding accidents.
The QMS-H model is a method for following procedures. PCAPS is an actual manual for medical procedures. Therefore, we see that that there is value in introducing both QMS-H and PCAPS. Further, a lack of accidents leads to greater patient satisfaction and is one aspect of high quality care.
