Journal of The Japanese Society for Quality Control
Online ISSN : 2432-1044
Print ISSN : 0386-8230
Research Topics
Developing a Data-based Approach to Improve Service Quality
― Recommendation System for E-commerce Sites as an Example
Haruka YAMASHITA
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2023 Volume 53 Issue 2 Pages 107-110

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Abstract
 Recently, there are various methods for activating data that is accumulated by e-commerce sites for the improvement the service quality. In this paper, we focus on the recommendation system and describe an approach, experiments, and future issues of the research that the author and students in the author’s laboratory have developed to improve the quality of service for a specific e-commerce site.
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© 2023 The Japanese Society for Quality Control
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