Journal of The Japanese Society for Quality Control
Online ISSN : 2432-1044
Print ISSN : 0386-8230
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Volume 53, Issue 2
Displaying 1-9 of 9 articles from this issue
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Report of Special Interrest Group
Report of Research Group
  • Report of Activities by the Study Group on Total Quality Management of Healthcare
    Yoji NAGAI
    Article type: Report of Research Group
    2023 Volume 53 Issue 2 Pages 84-94
    Published: April 15, 2023
    Released on J-STAGE: July 07, 2023
    DOIhttps://doi.org/10.20684/quality.53.2_84
    JOURNAL RESTRICTED ACCESS
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    　We report the activities of the Study Group on Total Quality Management（TQM）of Healthcare over the past two years. While there were some variations in the number of participating members and observers, we held regular online discussions once a month amid the COVID-19 pandemic.The main items to be examined were 1）analysis and proposal of comprehensive policies for the COVID-19 pandemic in Japan, 2）assessment of the impact of the COVID-19 pandemic on U.S.healthcare, 3）Act on the Protection of Personal Information in COVID-19, 4）revision of the 7 tools for Medical TQM of healthcare, especially the addition of cause-and-effects diagrams, 5）standardization and quality assurance of MUJI, 6）utilization of data and its potential in the Tokushukai Group,7） overview of the AI hospital on Cross-ministerial Strategic Innovation Promotion Program, 8） Issues related to EMR and EHR, 9） legal regulations on medical devices, etc.
    　We would like to examine the issues faced from the standpoint of TQM of healthcare.
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  • Activities of Product Development Process Research Group
    Hiroe TSUBAKI, Jun CHIKAOKA, Youichiro HARADA, Tetsuo HOSOKAWA, Shu YA ...
    Article type: Report of Research Group
    2023 Volume 53 Issue 2 Pages 95-106
    Published: April 15, 2023
    Released on J-STAGE: July 07, 2023
    DOIhttps://doi.org/10.20684/quality.53.2_95
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    　The Product Development Process Research Group is a research activity jointly organized with the Japanese Society for Quality Control and the Robust Quality Engineering Society. After spending half a year on sharing the problems and tasks on the management of the development processes, we organized three working groups in 2019：WG1 on the development of upstream processes for customer value creation, WG2 on the technology development processes that balance creativity and efficiency, WG3 on the application of loss functions to the evaluation of new business processes. Each working group held meetings every one or two months to put its arguments and discussions forward. This report is the current report on the activities of our research group. We are looking forward to receiving applications for joining our research group from all members of JSQC.
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Research Topics
  • Developing a Data-based Approach to Improve Service Quality
    ― Recommendation System for E-commerce Sites as an Example
    Haruka YAMASHITA
    Article type: Research Topics
    2023 Volume 53 Issue 2 Pages 107-110
    Published: April 15, 2023
    Released on J-STAGE: July 07, 2023
    DOIhttps://doi.org/10.20684/quality.53.2_107
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    　Recently, there are various methods for activating data that is accumulated by e-commerce sites for the improvement the service quality. In this paper, we focus on the recommendation system and describe an approach, experiments, and future issues of the research that the author and students in the author’s laboratory have developed to improve the quality of service for a specific e-commerce site.
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