Journal of The Japanese Society for Quality Control
Online ISSN : 2432-1044
Print ISSN : 0386-8230
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Total Quality Management at the National Statistics Center
Naoki KURIHARA
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2024 Volume 54 Issue 1 Pages 35-40

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Abstract
 As one of the Japanese g overnment’s central statistical organizations, The National Statistics Center (NSTAC) is responsible for tabulating tables for various important government statistical surveys, including the Population Census.
 The NSTAC is committed to total quality management (TQM) to provide statistics that ensure high quality and reliability. We have formulated a fundamental quality control policy and defined seven quality elements to aim for. These quality elements include suitability for needs, accuracy and reliability, timeliness, appropriate tabulation methods, protection of secrets, etc.
 Each fiscal year, we set quality targets and control items. And based on these, we carry out daily quality control efforts in each section responsible for tabulation. Also, quality targets for the next year are being reviewed based on the status of quality control implementation. In this way, we implement the PDCA cycle to continuously improve our operations.
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© 2024 The Japanese Society for Quality Control
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