Project Management for Public Statistical Surveys at the Private Research Company

Abstract

　The policy of initiatives aimed at improving the overall quality of official statistics is the same stance taken by private research companies contracted to carry out large-scale official statistical surveys. This paper introduces project management efforts for large-scale statistical surveys at a private research company. Specifically, this includes setting up a Project Management Office (PMO) and developing a management system, as well as designing communications to oversee the project and distribute information. While none of these efforts are new, they are crucial in achieving the collection rate, delivery set by the government, as well as ensuring operational quality. Simply establishing a large-scale system with a large number of personnel is not enough, it must be a system that has accumulated knowledge in managing large projects. Preparing procedure manuals, setting skill requirements, and educating and developing human resources are important endeavors.However, implementing these tasks while managing large-scale surveys poses its own challenges.