Journal of The Japanese Society for Quality Control
Online ISSN : 2432-1044
Print ISSN : 0386-8230
Report of Special Interest Group
How to Ensure Quality in the DX Era
Tsutomu KAWAHARA
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2025 Volume 55 Issue 4 Pages 204-206

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Abstract
 In recent years, new products and services utilizing AI have been emerging in the market. In such a society, we are researching how to assure the quality of new products and services in the DX (Digital Transformation) era, clarifying the role of the quality assurance department, updating traditional quality assurance systems, implementing them, and aiming to reduce the quality issues that occur daily.
 Our research challenges consist of the following three points
 1) Efforts to prevent quality issues during development (upgrading existing processes)
 2) Implementing cybersecurity measures during development and after-service → Improving software vulnerabilities
 3) Developing digital talent... (This talent development will be handled by the DX Promotion Department)
 Among these three challenges, 1) and 2) items are under the responsibility of the Quality Assurance Department and will be considered as part of our research.
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© 2025 The Japanese Society for Quality Control
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