Journal of The Japanese Society for Quality Control
Online ISSN : 2432-1044
Print ISSN : 0386-8230
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Building Trust in School Meals :Quality Leadership at Toyo Foods
Mizuho OGIKUBO
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2026 Volume 56 Issue 1 Pages 4-10

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Abstract
 Japan’s school lunch system demands absolute safety and strict hygiene. As the industry leader,Toyo Foods integrates scientific cooking, multilayered hygiene management that surpasses ISO 22000 requirements, and QC circle-based organizational learning to sustain high quality, achieving zero foodborne illness incidents over 59 years since its founding. With its unique quality culture, the company advances customer satisfaction through value-added food education and local and social contribution. Human capital is central: employees are trained to combine technical knowledge with hypothesis-oriented judgment to exceed customer expectations and protect quality. This culture enables Toyo Foods to serve as essential social food infrastructure and contribute to children’s health, growth, and wellbeing.
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© 2026 The Japanese Society for Quality Control
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