Altruistic Behavior Structural Holes and Team Performance

Abstract

This study proposes an innovative way to diagnose the state of the organization by analyzing the log data of the company's internal currency to the management of the divided organization. In companies, individual optimization of organizations, silos, isolation of individuals, and division of organizations often become issues. In this study, we quantitatively grasp connections between people from data of a company's transmission and reception logs through an internal currency with the theme of “thanks”, We also verified the relationship with the team's performance to examine how altruistic behavior fills the division between organizations. The analysis results show that brokers who fill structural gaps have an important influence on team performance. And the more broker younger than the average age of the team have connections with key players of other teams, which have the higher the team performance.