Moral interaction for social robots

Abstract

This paper introduces our research series on “moral interaction” with social robots. We believe that human-like social robots have a significant potential to enhance individuals’ daily life via their natural interaction capabilities. In fact, these robots have generally been well-received by most users. However, we have observed instances in which these robots face bullying and aggression from some users, a phenomenon commonly referred to as “robot abuse.” Why does robot abuse occur? How can robots overcome this problem and foster positive moral interaction, thereby improving people’s behavior, much like we do with each other?