Abstract
Effective management of a quality system has been demanded increasingly for establishing, implementing and maintaining system to satisfy stakeholders and customer need. The model of industrial project needs to be designed for the proper effectiveness and function. In another word, quality objective such that project and product must be managed and produced respectively in a balanced manner (cost and delivery). In this paper, we describe case study of how such a balanced process is constructed to achieve a quality management system based on ISO9001 : 2000 and project management process shown as PMBOK.
