Proceedings (National Conferences of The Society of Project Management)
2003.Spring
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Host: The Society of Project Management

A Study on the Project Quality Management for Customer Creation in Software Project
Toshiyuki Horiuchi, Tetsurou Seki
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Keywords: Customer Creation, Life Time Value, Solution, Software Project
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Pages 8

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Abstract
“The Project Quality Management for Customer Creation” is an activity to make a profit for the company as the owner of project. The profit is created by the increase of Life Time Value of each clients of project. The increase of Life Time Value is realized by getting a Customer Satisfaction. In this paper, the structure of the Project Quality Management for Customer Creation in the solution type of software project is discussed.
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© 2003 The Society of Project Managemen
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