Abstract
Due to the recent reduction of the mainframe by downsizing of a computer system, It is increased that Many computer hardware maintenance companies entered to IT solution service market and want it be an another pillar of company profit. However, both in the management and the mind sides there is a deep-rooted corporate culture as the company which was based on work followed procedures which was prepared, Thus Various unexpected mistakes from the shortage of experience to the project-based business that produce a solution service to fit the customer needs, are experienced. We Hitachi Electronics Services Co. Ltd, aware, To create a project mind as an important issue aimed at changing of corporate culture, and set out a project management related institution and a personnel training menu quickly are urgently needed. In this paper, conclusion and argument regarding management guideline and work sheets design are reported.