1207 A Proposal of Applying QFD to Project Planning Process : Report of the Study Group on Applying QFD to Project Planning

Abstract

This paper proposes a method for project planning to arrange customer's request for project's product. The project planning process has serious effect to the other project management's processes. Among the project planning process, grasping customer's requirement, which is the start of the project planning, is one of the most important parts to get a feasibility of the project plan, and an imperfect planning is the cause of failure for many projects. Hence, this paper proposes a method applying QFD for reliable project planning to arrange customer's request.