In order to lead a project into a success, it is important to develop a management plan based on the WBS which is consistent and coherent from scope planning through schedule development. However, there has not been established specific method which defines the ways of WBS decomposition, work package definition, and further decomposition into activities. This paper studies the practical methods for these actions in the application to IT projects..

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SE(SystemEngineer) that stands opposite to the client, plays an important role in the scope management. As for the determination of the requirements for a system function, there is even a required territory, especially advanced technology such as whether to adjust contents of a function, a balance with the time how. This paper says, how SE that stood opposite to the client, should be conscious of the scope management, and whether it should control it with.

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Whether a software project will succeed is strongly dependent on the pre-project estimation activities. It is because the framework of a project is determined at the estimation stage. Although in these days active discussions have been done for estimation technologies and effective data accumulation, estimation is still evaluated with implicit knowledge such as experience or intuition in many cases. Especially for enhance projects, reliable estimation method has not been established. Also in enhance projects, some risk factors which can be disregarded in development projects should be considered. This paper studies an approach to eliminate ambiguity and improve rationality, objectivity, and validity of the estimation for the enhance projects.

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Software development projects come with varieties of characteristics and problems, and therefore, it is difficult to apply intact CCPM(Critical Chain Project Management) without customization to that project. To apply CCPM efficiently, we should take into consideration characteristics and problems of the current project, and take measures against them. This paper describes a strategy for applying CCPM to a model project.

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That grasping progress of IT systems development correctly is the most important thing for which delay is found at an early stage and a measure can be formed If anyone sees the present condition of . which will be that there is no objection. However actual IT s development project, a master schedule and a phase schedule by not creating from this viewpoint . which delay of a schedule and the case which will have resulted by the time it changes service in time further can see, without the ability discovering the delay of progress, and the point in question The greatest cause is that there are many project managers who will be satisfied if the plan is perfect with the schedule chart which only put WBS in order, since the role of original of a schedule chart is not recognized is carried out. Then this paper which do not become solution of this problem even if it says only the shortage of skill of a project manager, this The problem of the procedure which the schedule which a newcomer's project manager also tends to manage also including the point referred to as why to have determined that it does not change if a schedule chart is not made a PERT not a GANT chart] figure by regulation of a quality control in the company in my corporation can create easily, and progress The method of the management which is easy to find it is shown.

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Recently, specialization in development of a system and the advance of the technology accelerate, and risk against the schedule delay and the cost excess rises. It came to draw attention as a means, which grasped the schedule delay of the project and the cost excess precisely and rapidly. Though EVM is defined as the control way on the order person side fundamentally, I'd like to verify that it is also effective for software suppliers to apply working hours in this paper. That means I'll verified that the adoption of the working man-hour is effective as an index of EVM, to draw the advantage (such as prospect of the complete time or the cost) on the supplier side. And also, I propose the way, which gives the recent information on BAC(Budget at Completion). I believe that we will get more exact Base-line and estimation for man-hour by this way. Because an estimation of the man-hours become more positive as time goes by (such as production phase thru planning phase). I'd like to verify the effectiveness of this EVM method based on the real project case.

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In recent years, for the software development enterprises, a troubled project can be a big risk that will worsen their achievement. We consider that the most effective method that prevents projects from being in trouble is visualization of important projects. From that view, we implemented an enterprise-wide project visualization system for that purpose. In this paper, we provide an overview of the system.

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It is important that the project gets a good style of communication in order to the success of the project. Therefore it is necessary for members of the project to be able to grasp the situation of the project easily. In the common software project management, it is merely the state of data sharing and it does not consiter that memebers of the project can share the context of the project. In this paper, I study the structure of information sharing to share the context of the project.

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Recently, although it is coming out mostly about the development methodology in JAVA development, and practice, isn't the actual condition that it remains in application examples, such as UML in small-scale development, and RUP, still more, and the method of application of the development method in the case of large-scale development does not have a suiting special thing? At the government offices which I take charge of, the reformed plan of a legacy system is at a quick pace, and is promoted, and the large-scale system which was legacy is demanded of open-system and JAVA development. In Project Manager's viewpoint, it is recognition that applying object-oriented development as it is has high risks, such as a problem on experience, and a scale-problem, a problem of reservation of the SKILL resource, in carrying out selection application of the development method. Then, approach called the large-scale JAVA development which used the former type technique DOA as the base was tried and practiced. Moreover, although the structure of the influence analysis in Scope change management and quality management was considered to be the things which Project Managers are suffering troubles, The design repository by the CASE tool was built as the development method which can respond to it, and the system which develops originally JAVA generation tool and applies it was realized. By forming application integration from the upstream to the downstream of development process, It is the purpose for a main subject that I tell Project Managers the experience which it practices aiming at realization of the productivity UP in maintenance, influence analysis, quality reservation, and that they have reference make it future large-scale JAVA development.

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The contents of the requirements definition in the project initial stage give a large influence in the following work. There are many cases to develop into the trouble though the work of requirements definition phase is taken seriously. For example, a difference in the recognition toward the requirements definition often occurs, between the customer side and the vendor side, at the system development stage, and also a specifications change, check to entail, sometimes causes release delay or a quality decline. We examine about the occurrence of the recognition difference related to the requirements definition in the customer side and the vendor side in this report, while aiming for the contents of work with requirements definition phase as one of most important subjects for project manager.

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In recent years, it is an important task to control addition and/or change of requirement that occurs repetitively throughout IT development project. In this paper, as a solution to such addition and/or change of requirement, "non-phased requirement definition" is introduced, and project management technique to put it into practice is explained. While discussing about addition and/or change of requirement, Preliminary Project Scope Statement process and Close Project process should be done considering about the Project Close (as Integration). By this planning, gathering accurate information and making precise investing decision become feasible, and the fact that flexible response could be made against sudden addition and/or change of requirement throughout the project is confirmed.

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Securing the quality in the upstream process, especially securing the quality of design is indispensable to make the system development succeed. The quality of design was secured by executing an appropriate design review. We considered the technique for quantitatively evaluating the quality of the review in addition to evaluating the point of review. The quality of design is evaluated by the indicator of the review, the setting of the target value, and the achievement degree to the target value, and it is possible to reflect it in the development process.

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From so much number of the result of researches and being paying attention for the quality of solution in market, the target scope of quality engineering researches are getting stable. But, most of the researches seldom to set the target onto the Validation and Verification (V&V) about quality engineering. This kind of problems stem from the difficulty of quantitative measurement such as the cost factors or time factors of project management. This article represents the best practice about validation and verification for the quality management through the author's experiences as the Independent Test Group (ITG) for project upper phase documents. Especially, focusing onto the technical aspects and human resource management aspects through the five core V factors, author shows the recent research area.

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In development of a computer system, we attach importance to upper processes, and in order to reduce recovery cost later in the system development life cycle, we have tried to visualize and then improve the quality of the system by introducing "surinuke-ritsu" which is the rate of overlooking defects in reviews and tests. In this paper, I would like to describe the outline of our program, the model and the hypothesis, and the results of our survey.

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At organizations and corporations which have lots of projects, the prevention of any unsuccessful projects is an important subject. For this purpose, adoption of Risk Management is essential and its opportune and continuous action leads the company to success. In this paper, we show our systematic action of Risk Management which is started in 2000, and then examine what the effects of Risk Management and its points are.

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In project management, there are many risk factors that may cause a serious loss for the project. Quantification of those risks is extremely important especially for project managers in order to make right decisions and take relevant actions. Otherwise they may underestimate the impact of the risk factors or even when they detect risk, it could be too late to take actions. Monte Carlo simulation is one of the methods that make possible for project managers to quantify and analyze the risks. Such quantitative risk assessment helps project managers to make decisions and reach the solutions in the project.

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"Uncertainty" surely exists in a project. That is a Risk, it is already common sense. Project Risk Management is an important technique for a project success. The research has progressed and the concrete procedure has been established. On the other hand, although a Project Manager's Leadership is indispensable in Project Risk Management practice, the systematization about the behavioral theory is inadequate. In this paper, the newest trend of Project Risk Management technique is verified and Leadership required for practice is systematized uniquely. Practical use of the leadership system named 5S model in the writer's paper is possible for this, and the keyword five S offers the effective hints to the Project Managers who fight against a risk.

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This paper proposes a method for project planning to arrange customer's request for project's product. The project planning process has serious effect to the other project management's processes. Among the project planning process, grasping customer's requirement, which is the start of the project planning, is one of the most important parts to get a feasibility of the project plan, and an imperfect planning is the cause of failure for many projects. Hence, this paper proposes a method applying QFD for reliable project planning to arrange customer's request.

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At every scene in today's life, people have to have the point of contact with systems. Human error, a trivial mistake, careless operation or misunderstanding is reported that they caused serious problems or large accidents. Were these 'a trivial mistake' a true cause? May the interface be easy to bear misunderstanding or be difficult to comprehend? Generally projects are supposed to be on the supplier-side. "User interfaces" are considered to be designed and developed by supplier-side. However, it would not be able to decrease human errors? The demand to the advanced system rises, it would become more important the excellent user interface. To respond or be sufficient to this, user interface should be examined to quality. Project management is the research object of interdisciplinary, although this short paper is the introduction of a recognition science. I try to share the important consideration point with regard to the system quality.

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This paper describes the case of company A where it was caught what the SE who is the key person of project would realize on the wok fields using SSM (Soft Systems Methodology (P. Checkland1981)), in the process of an improvement and reform of the project management system by PMO, and it is shown that the process of SSM is effective in grasp the change of the problem situation accompanying introduction of the project management system based on PMBOK.

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Human resource development of project manager (PM) is one of the subjects which many information technology enterprises have. Recently, mentoring attracts attention as a new technique of talented development method in the enterprise. So, the society for the study of PM mentoring was started to research to use of mentoring. An important element as capability of PM is how to master the human management skill which exists as unknown knowledge. As for raising of these unknown knowledge areas, mentoring technique is effective. As the first step of the research activities, this paper describes a research result about the subject of the PM raising and request for development method for PM in an information technology enterprise.

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Developing project manager (PM) in the IT industry has a lot of problems. It is the biggest factor of the problems that educating PM by OJT has not kept up with the change in such an environment which requires shorter delivery and lower cost, while that kind of changes around PM themselves are also factors to some extent. Recently, the project management based on PMBOK is systematized. However, PMBOK based education is rather knowledge-oriented than practical, therefore sometimes it is now the best to the real projects. In NTTDATA Public Business Planning and Administration Department, we have been carrying out the PM education using the mentoring techniques to succeed skills and know-how from experienced PM to PM in the growth. In this paper, we would like to describe the details of what we have tried and achieved.

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Recently, because the accomplishment of the system development project becomes more difficult, it is the subject that development of competence for project management is more important. As that direct measures, it is strongly expected to develop project manager in quality and quantity. In our company, it has the efforts of developing of project manager in each situation of the practical spot. In addition, it has been conducting development of project manager in the level of bussiness units. By defining subjects based on some practical characteristic cases, the summary will be done to make it help development of project manager more.

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Remarks for utilizing past productivity data in software project planning are presented. Generally, software project data vary widely. It is difficult to characterize a set of data simply by its average or median. We discussed some approaches to facilitate utilization of productivity data in projects from practical point of view based on our daily activities as corporate staff.

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Recent tendency in IT-Industry of developing contracted business application software is use of so called "package software", in place of making everything in house. Industry standard estimation method of effort with "package software" is not fully established, compared with "in-house development." Hitachi, Ltd., has specially devised a method to estimate the efforts of software design phase to the test phase, based on customize coding estimation, re-use estimation, and package component related information and now testing the effectiveness. In this paper, we will show this estimation method with "package software."

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There are many differences between 'System integration service' represented by application development and 'Outsourcing service' which offers system operation and application development/maintenance synthetically with the viewpoint of project management. And, Outsourcing service is not a project in the definition of PMBOK with the viewpoint of temporality, uniqueness, and gradual circumstantiation. Although this is defined as program management by PMBOK, PMBOK makes it the outside of the range to discuss this approach itself. However, such outsourcing type service is already the mainstream of business, and a writer insists that research of project management to this area is pressing need. This paper mainly shows the limits and issues of project management approach of PMBOK base to this type project through the planning of outsourcing project, and considers program management. And author proposes the importance of classification of plan and interface and process definition in project planning and presents the points of the technique of making the plan.

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The quantitative project management is one of the most effective methods to achieve the business goal. With the quantitative project management, we can objectively understand facts, identify problems early, and get a proper decision how to correct the project. Therefore, we can accomplish the project successfully. In addition, the accuracy of the estimate and the plan can be improved by accumulating the assets of the quantitatively managed project, and using them for the next similar project. The important point is an extraction method of a similar project. By clarifying the definition of similar projects and the extraction method of them, we can use past project assets effectively This paper describes the method to find the similar project using statistics.

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There are two major approaches for software process improvement. One for model based approach, such as CMMI model and the other organizational issue oriented. When dealing with organizational issue approach, problem itself is discussed and effective however, as is often the case, the real problem is not easy to specify. This time, effective method was introduced based on the past experience in addition to the various type of problem solving technique. As a result of adaptation, transformation of knowledge creating theory was underlying on the effective problem extraction.

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The Causes of a project to failed due to lack of low quality of estimation, communication with client, key member, and lack of development standard. In the case of relatively large system project has aspect of long lasting development contract. In these projects, the working teams are able to experience problem and problem solving stage in repeatedly to feedback to next development. This process would resolve causes of project failure. Since year of 1984, I have continued experience large system development process as following. (1) To standardized cost estimation, system design, programming and quality assurance to achieved high productivity and reliability of its system. (2) To create educational plan for project members to learn technology and client business. Make sure to review in the every stage of development process, find out actual causes of problem, take concrete measures and create new design inspecting tool. Those processes would create mature project and project members in the future.

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Public Administration Department, NTT DATA Corporation has been conducting the SPI on whole organization. One of the major activities of the SPI is the review of project plans by experienced senior project managers as an organization activity. In this activity, the senior PM who is certified in the company PM certification system reviews the plan of the new or renewal project which may have potentially high risks to decrease those risks and to prevent the occurrence of problems. The purpose of this activity is not only that the senior PM who has experienced a lot of projects validates the project plan but also that the senior PM gives practical advices to the project by spreading his knowledge and experience, and that the project uses them effectively. In this paper, we describe details of this activity and the early results.

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In our company, a project management office was founded for systematic project success. Our team promoted PMO activity process and project assessment report and standardization of assessment to realize our mission. Our approach to make those processes and reports and standards was literally a continuous process of trial and error. This report introduces the important notices to make newly designed process, documentation forms and project assessment indicators and assessment to our activity of project managers.

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The project which realizes corporate strategy is asked for speed and pliability more than the former. Such a project is a matrix organization over two or more organizations in many cases. Carrying out such an organization, Project Manager may not be able to execute the project by the conventional way as well. From my experience, I propose what should be the Project Manager's roles and responsibilities of such a matrix organization.

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Our company has mainly tackled the process improvement in order to accomplish projects successfully. However, because the change of various situations occurs in actual project, it is difficult to make projects a success by using defined processes only. So, we created the Project Management Handbook for sharing project know-how based on project experiences among employees, and leading their projects into success. This paper describes the background of having made the handbook, and then explains about the points, the composition, main contents, future issues, and future outlooks.

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The software development project becomes complicated year by year, and the load of the project manager is also increasing in proportion to complexity. There are not few cases which carry out trouble project development by the increase of load of key person, such as the project manager. I'd like to introduce the technique and the process in here, while introducing certain examples, which development proceeds efficiently by the organization of advanced PMO, and success to overcome the trouble project.

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The expectation on the reuse of intellectual property and knowledge assets is growing in IT Service business. However, the asset management team can maximize the result of asset utilization only if they have a good knowledge on intellectual assets, and know how to put in place an architecture that supports it. Moreover, they have to know how to build a team to support assets business. In this paper, we are going to have a discussion on these items. Also, we have proposed a mechanism to manage assets effectively, and an "Assets Enable Team" for optimized operation. The relation between the role of the "Assets Enable Team" and the assets management operation cycle will be discussed.

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