Abstract
There are many differences between 'System integration service' represented by application development and 'Outsourcing service' which offers system operation and application development/maintenance synthetically with the viewpoint of project management. And, Outsourcing service is not a project in the definition of PMBOK with the viewpoint of temporality, uniqueness, and gradual circumstantiation. Although this is defined as program management by PMBOK, PMBOK makes it the outside of the range to discuss this approach itself. However, such outsourcing type service is already the mainstream of business, and a writer insists that research of project management to this area is pressing need. This paper mainly shows the limits and issues of project management approach of PMBOK base to this type project through the planning of outsourcing project, and considers program management. And author proposes the importance of classification of plan and interface and process definition in project planning and presents the points of the technique of making the plan.
