1403 "Visual control" of performance evaluation in project manager training programs : Performance measurement process and key points in its implementation

Abstract

For SI vendors, bringing-up of project managers (PMs) is an urgent matter. However, although many companies are offering PM training programs, program's performance is often neglected. The reason is that it is difficult to introduce "visual control" of training performance because training does not produce immediate effect on PM skills and needs to be evaluated in a long-term perspective. We have measured our mentoring-approach based training method for project managers using the Kirkpatrick's four levels of evaluation. In this paper, we describe the performance measurement process and key points in its implementation.