2610 Keys to accomplish quality improvement by primarily taking all-out basic actions

Abstract

What are the keys to bring the organization to take basic actions for IT development to improve quality and to achieve quality and productivity improvement where the organization struggle with rudimentary troubles caused owing to the negligence of basic actions at the sites of IT system development and operation? This approach has often suffered setbacks with managements that tend to assume quality improvement stands for cost increase. But how does this organization appeal to the management.