Journal of the Society of Project Management
Online ISSN : 2433-3069
Print ISSN : 1345-031X
On the Project Quality Management for Customer Creation in Software Project(<Special Issue>Quality and Satisfaction for Project)
Toshiyuki HoriuchiTetsurou Seki
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2008 Volume 10 Issue 5 Pages 8-12

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Abstract
"The Project Quality Management for Customer Creation" is an activity to make a profit for the company as the owner of project. The profit is created by the increase of Life Time Value of each clients of project. The increase of Life Time Value is realized by getting a Customer Satisfaction. In this paper, the structure of the Project Quality Management for Customer Creation in the solution type of software project is discussed.
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© 2008 The Society of Project Management
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