Journal of the Society of Project Management
Online ISSN : 2433-3069
Print ISSN : 1345-031X
Quality Improvement Measures for Add-ons in SAP Implementation Project : Standardization Measures Without Personal Dependency(<Special Issue>Project Quality and Customer Satisfaction)
Takashi Ichiryu
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2015 Volume 17 Issue 5 Pages 3-8

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Abstract
In SAP implementation project, short-delivery/low-cost/high-quality is serious need from customers. For quality improvement, it is necessary to find out measures independent on personal skills of developers. In this SAP implementation project, 1) Standardization of deliverables and 2) Standardization of development processes are conducted as measures for quality enhancement. Self-checking sheet is introduced to 1) Standardization of deliverables. Also, in 2) Standardization of development processes, standardization of work flow on review timing towards each contractor is done. As a result of introducing these quality improvement measures, that many defects can be detected before unit testing phase is definite effect. This standardization measures is highly significant from the perspective of developer level management. There is an issue on how to implement the measures that are defined on the project side to all-in contractors and it must be resolved in the future.
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© 2015 The Society of Project Management
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