Project Management and Quality Function Deployment(Special Issue)

Abstract

Project management should be a powerful technology not only to manage but also to create new projects. Quality Function Deployment (QFD), as a supporting technique in product development, clarifies customers' quality requirements, creates new concepts of products, extracts bottleneck-engineering and cost problems, reduces lead-time of development, and send attractive products into market. The way of thinking in QFD could be expected to extend the quality concept like customer satisfaction to stakeholders' satisfaction and be useful for extraction of bottlenecks and for reduction of lead-time in project.