The Role of the Communications Management in PMO Activity(<Special Issue>Editorial Note for Special Issue on "Communication Management")

Abstract

In our company, a project management office (PMO) was founded for systematic project success. The principal functions of the PMO are design of activities, project management review, and consultation. We have designed PMO activity, procedure of project management review including reports formats, and follow-up method for review findings. By standardizing the viewpoint and procedure of project management review, the cooperative relations in review and consultation stage between the PMO and project management teams were established. Substantial communications management raises stakeholders' satisfaction. 70 to 80% of project managers surveyed were satisfied with the PMO activity.