Abstract
Increasing complexity of the modern society that requests diversified services need excellent systems to connect advanced technology and the society. The systems innovation is the advent of constructing, operating and evolving excellent systems. This article presents a general perspective of systems innovation in the past, present and the future. Special emphasis is placed on the role of systems innovation that converts manufacturing industry to service industry through the progress of automation. Also, the characterization of excellent systems is presented with relation to digitalization.
