A Survey Study on Reducing Communication Anxiety in Web Conferencing Using Facial Expression Transformation

Abstract

The study explores communication and anxiety, particularly in the context of web conferencing amid the COVID-19 pandemic. It investigates the impact of real-time facial expression changes on communication dynamics. Using facial recognition technology, the system alters facial expressions, aiming to improve emotional states during interaction. The experiment involved subjects interacting while observing their modified facial expressions. Results indicate no significant increase in positive emotions, except for "confident/positive," but notable reductions in negative emotions. Thus, while facial deformation may not substantially boost positive emotions, it shows promise in alleviating negative ones, offering insights into enhancing online communication experiences.