Objective: To survey how dizziness patients choose specialty clinics and what the final diagnoses are in a clinical training hospital.
Methods: We conducted the study in the designated secondary emergency hospital in the urban area. We retrospectively surveyed patients who visited three of the departments: Internal Medicine and General Medicine (IMGM), Emergency Medicine (EM), and Otolaryngology (ENT), with the chief complaints of dizziness between February and July 2022. The inclusion criteria were patients with medical records of either two dizziness-related keywords, ‘Memai’ in hiragana or kanji. We analyzed quantitative data using correspondence analysis and frequency analysis. We used thematic analysis for the qualitative data from the semi-constructive interview with the head nurse in charge of outpatient clinic management. We used the convergent mixed methods design to draw metainferences.
Results: In a half year, IMGM doctors saw 217 patients, particularly with stable symptoms or variable systemic illnesses, including non-emergent disease or otolaryngologic diseases. Forty percent of patients whom ENT doctors saw had otolaryngologic diseases with ear symptoms. EM doctors saw emergent patients with severe symptoms requiring hospitalization or vital sign abnormalities. Moreover, twenty percent of the patients had benign paroxysmal positional vertigo. All clinics used ruling-out diagnoses.
Conclusions: We clarified the clinical reality of how dizziness patients select specialty clinics, including their numbers and final diagnoses.
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