Japanese manufacturing firms face drastic changes in business environment caused by the improvement of IT and the associated new business concepts, represented by IoT (internet of things), Industry 4.0, AI, and big data. Recent IT systems such as IoT directly affect the both engineering chain and supply chain, which constitute the design information flow. The purpose of this paper is to analyze empirically how the IT systems affect the value chain, integrating the engineering chain and supply chain. To this end, we conduct comparative case analysis of IT system utilization, in which we apply the “material and information flow mapping” framework to four Japanese manufacturing firms. The contributions of this paper are twofold. One is to demonstrate the value of “material and information flow mapping” framework in IT system analysis, and the other is to reveal the details of IT system utilization in the value chains of Japanese manufacturing firms.
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