Innovation in Service Ecosystems
Released on J-STAGE: March 29, 2022 | Volume 1 Issue 1 Pages 1-5
Stephen L. Vargo, Heiko Wieland, Melissa Archpru Akaka
Consumer service innovation in a circular economy – the customer value perspective
Released on J-STAGE: March 29, 2022 | Volume 3 Issue 1 Pages 1-8
Maria Antikainen, Minna Lammi, Taru Hakanen
Triggers for Modifying Dysfunctional Customer Behaviour
Released on J-STAGE: March 29, 2022 | Volume 3 Issue 1 Pages 9-17
Wataru Uémoto
Does Good Service Recovery Improve Consumer Affinity?
Released on J-STAGE: March 29, 2022 | Volume 6 Issue 2 Pages 12-15
Shinichiro Terasaki, Keigo Taketani
Customer Experience Management – a guided Framework for Qualitative Research
Released on J-STAGE: August 25, 2023 | Volume 8 Issue 2 Pages 1-6
David Marutschke
Already have an account? Sign in here