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  • 久保田 美穂子
    日本国際観光学会論文集
    2024年 31 巻 97-104
    発行日: 2024年
    公開日: 2024/06/14
    ジャーナル オープンアクセス
    Based on the results of surveys on the actual initiatives of travel agencies, this study explores the possibility of online tours, which were born in the midst of restrictions on the movement of people owing to the COVID-19 pandemic. Even before the pandemic, traditional Japanese travel agencies were forced to change their business domains amid the rise in online commerce. Online tours are created as an alternative in situations where it is impossible to sell travel products, and they are certainly different from actual travel. However, when we surveyed the actual situation and purpose of online tours conducted by travel agencies, we could identify expectations for future possible use, such as building relationships with customers and cultivating new customer bases, even after the resumption of actual travel.
  • ―海外旅行アンケート調査および旅行代理店聞取り調査を中心に―
    河原 繁憲
    産業学会研究年報
    2010年 2010 巻 25 号 55-67
    発行日: 2010/03/31
    公開日: 2011/03/31
    ジャーナル フリー
    The government of Japan has officially promoted “the Tourism Nation Promotion Basic Plan” since the Japan Tourism Agency (JTA) was established in 2008 based on the Tourism Nation Promotion Basic Law enacted in January, 2007.
    The JTA has tried to promote the project with concerned authorities such as travel agencies in Japan, but the JTA has failed to achieve results with the Tourism Nation Promotion Basic Plan in regard to five fundamentals required for the realization of “Building a Tourism Nation”.
    This paper focuses on one of these fundamentals which is the goal to increase the number of Japanese travelers traveling overseas to 20 million by 2010. It also explains the reasons for not achieving this target with reference to the consumer survey and interviews conducted in the tourism industry in Japan.
    The finding after the survey is that not only the social issue in the world but also an existence of gap, in a product design between consumer and travel agencies in Japan, causes the less travel consumption by the Japanese. In particular, faced with an environment of disincentive for travel consumption in Japan, the travel agencies appear to merely engage in price wars.
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