The National Consumer Affairs Center of Japan develops and sponsors training programs for personnel involved in consumer education. This study aimed to investigate available training programs for consumer affairs counselors and administrative officers participating in consumer education programs. The training programs were observed, a questionnaire was administered to the participants, and using action research. “The World Café” activity, which was introduced into the training, proved useful for problem solving. In the investigation of the research carried out during 2013-2015, training contents were improved.
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