Annals of Business Administrative Science
Online ISSN : 1347-4456
Print ISSN : 1347-4464
ISSN-L : 1347-4456
Perspective Index of Production Workers
Analysis of “Gemba Capabilities in Electrical and Electronics Industry”
Nobuyuki INAMIZU
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2015 Volume 14 Issue 3 Pages 147-160


In this study, data was obtained from a questionnaire of 354 workplace leaders and 3,116 workers at 97 workplaces in Japan's electrical and electronics industry, which was used to examine relationships among a perspective index, job satisfaction, and desire to leave one's job (i.e., turnover candidacy). Takahashi, mainly targeting white-collar workers, noted that a perspective index has a mostly linear, positive relationship with job satisfaction, and a mostly linear, negative relationship with turnover candidacy. In this study, a similar relationship is identified in leaders and workers on the shop floor (gemba in Japanese). The job satisfaction level of the gemba leaders was almost the same as that realized by Takahashi (1997), but the job satisfaction level among manufacturing workers generally tended to be higher. Moreover, turnover candidacy among manufacturing workers was lower than that realized by Takahashi (1997).

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