2015 Volume 14 Issue 4 Pages 205-215
The “way” of various companies have traditionally emphasized on gaining acceptance of the way by organizations and individuals as is and on the strengthening of control. However, in the case of Komatsu Ltd., those who have accepted the way have probably changed it. In this case, Komatsu's purpose was to develop personnel by entrusting them with the management of overseas sites to improve competitiveness. However, when instilling the Komatsu way overseas, the overseas sites added examples and detailed explanations so that non-production departments could improve their understanding. Thus, localization alone cannot change the way. If a way is considered to be a certain type of organizational routine, this case study suggests the possibility of deployment of the way to other business units or overseas sites causing changes to organizational routines.