Impact of Change in Office Layout on Employees' Communication Satisfaction

Abstract

This study examined the relation between office environment and employees' communication satisfaction within the office based on the study results of Company X, which underwent a change in office layout. Company X implemented a change in office layout to create an office environment that would revitalize communication and be easier to work in. Specifically, the idea was not to change the office space but to ensure sufficient meeting spaces. The results of the study found the following: 1) the evaluation of the office environment improved, resulting in the ease of communication; 2) employees' communication satisfaction in the office had an improving trend, although it was slightly limited; 3) On the other hand, depending on the occupation, the needs for the office environment for improving communication satisfaction were so different that they were virtually polar opposites, despite working in the same office. This suggested that the improvement in communication satisfaction created by the change in office layout was limited.