2020 Volume 19 Issue 5 Pages 207-225
Studies of the value stream mapping (VSM) in Western journals report that leveraging VSM as a lean tool results in performance improvements. However, in these articles, VSM is functioning as a tool for partial optimization, attempting to identify and resolve bottlenecks in individual functions and divisions, primarily in production activities. For that reason, the greater the degree to which VSM underpins success, the more it deviates from the original essence of lean production and flow management, promoting overall optimization by focusing on the flows across the value chain, and potentially leading to poorer performance in the overall value flows up to the customer.
