抄録
This research intends to design better agent interfaces for users to enable superior interaction during language practice.
Subsequent to previous two surveys [1][2] that investigated the affective feelings of users towards different agent
interfaces, the outcomes that resulted from the two surveys have been adopted in conjunction with some existing
guidelines in order to develop this multi-agent website. The development of this multi-agent website for inexperienced
English learners has been developed with respect to the research results of the previous two surveys [1][2]. These results
include the preferred agent interface design for language learners and the facial expressions of agents that attract users to
engage in the learning tasks. Therefore, this is a website designed with preferred agent interfaces that is likely to attract
users to further their engagement in the language practice tasks. The website also incorporates ten characters equipped
with six basic expressions as well as one neutral face, and these were created as CompanionBots.
Moreover, this website provides some significant design, computer science and psychological challenges in terms of agent
character design (user impression in a learning task), agent emotional expression design (evoking users‟ affective
responses), the Emotional Keyword Filter (emotional keywords lead to agent expression exchanges), device compatibility
(suitable use on computers and smart mobile devices) and the IELTS (International English Language Testing System)-Bot
(designed for IELTS rehearsal use). In truth, this website has been devices via certain computer science techniques and
psychological theories. Also, this website intends to implement these design guidelines into practical use in order to
develop better agent interfaces.
