THE CONTINUOUS RELATIONSHIP BETWEEN RESIDENTS IN DETACHED HOUSES AND BUILDERS : A study on ways of housing maintenance and management in suburban housing areas

Abstract

This paper aims at clarifying the continuous relationship between residents in detached houses and reliable builders. Questionnaire surveys to the residents were used in three suburban housing areas. The following results were obtained: 1) Almost half of the residents keep the relationship with the builders which built their houses. And 80% of these builders have been considered to be reliable so far. 2) In both the time of the first home remodeling, and also 20 years after their houses' completion, 30% of these residents lose the relationship with the builders which built their houses. More than 60% of all these residents have made new relationship with the other reliable builders.