In this paper, we conducted a sketch map survey of two attributes with and without land knowledge to understand the characteristics of the city image created using a map application. Through the analysis of the sketch maps, it became clear that the use of map applications is effective in creating city images for users without land knowledge. In addition, we found that the formation of city images through app use was influenced by (1) the image before using the app, (2) the usage of application functions, and (3) the time of use using the app.
