2018 Volume 54 Issue 2 Pages 25-35
The purpose of this paper is to clarify the content of Reality-Shock (RS) and the recovery process from RS in Cooperating on Community-Reactivating. As a result of having interviewed 9 members of Community-Reactivating Cooperator Squad (CRCS), the following things became clear. CRCS had experienced 4 types of RS at the beginning. They are RS about “the set of work content,” “the orientation of their careers for the future,” “own unripe cooperating skills,” and “their position and treatment as CRCS.” Besides, the degree of influence varies in these RS for CRCS. RS about “the orientation of their careers for the future” has a strong negative influence while “the set of work content” has a positive one. After experiencing RS, CRCS recovered from it by creating work conditions in which effective support could be received. It was considered that “attitude change” is important to create such conditions when CRCS have to express their demands to stakeholders. Furthermore, it is considered that it is also necessary for CRCS to have career perspectives and work on improving their cooperating skills in the recovery process from RS.