2024 Volume 15 Pages 1942-1952
The operations of critical bus stops on arterial roads substantially influence the facility bus capacity and the bus quality of service in terms of schedule reliability. The aim of this paper is to employ the methodology in the Transit Capacity Quality of Service Manual (TCQSM) to better understand the capacity of bus stops on arterial roads in Hanoi city. The results achieved provide urban transport management agencies with a valuable tool for bus stop capacity measurement and additional information for bus quality of service improvement.