抄録
The business of providing pick-up and delivery service for school children commonly develops in large Indonesian cities. However, there is no sufficient information regarding this type of service. This research is intended to fill this gap. Data was collected through field observations and interviews with drivers at two primary schools in Bandar Lampung including vehicle; driver; school and operating characteristics. Results of the analysis show that most vehicles are very old and are modified to accommodate more passengers. On average, each vehicle makes 4.67 trips and travels 75.60 km per day. For parents, becoming customers of this service is beneficial that they can save both time and money. But the children often complaint that they have limited seating space and, usually, arrive home late because of the dispersed home locations or due to the time-table differences among classes.
