Abstract
This article explores how important human abilities such as listening, dialogue, negotiation, and persuasion are in the age of artificial intelligence (AI). First, we discuss how these abilities work in different contexts, focusing on the sensitive understanding of listening, the flexibility of dialogue, the compromise of negotiating power, and the emotional interaction of persuasion. It then highlights the importance of these capabilities in working with AI, including problem-solving, data interpretation, digital literacy, critical thinking, and creativity. In particular, listening is positioned as a fundamental ability, and it discusses the importance of respect and building trust, as well as its relationship to dialogue, negotiation, and persuasion. Ultimately, he points out that the holistic operation of these capabilities enables humans to create high value in collaboration with AI, and raises questions about the comprehensive capabilities required in the age of AI.
